Privacy Policy

Alpha Lykos — Privacy Policy

Last Updated: [04-08-2026]

At Alpha Lykos, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, create an account, place an order, or contact us.

This Privacy Policy explains what information we may collect, how we use it, and how we may share it when necessary to provide our services.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

Personal Information

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Mobile/telephone number

Order Information

  • Products purchased
  • Product size, color, design, and customization details
  • Order number
  • Order history
  • Delivery information

Payment Information

Payments may be processed through third-party payment providers.

Alpha Lykos does not ordinarily store complete debit-card, credit-card, or banking credentials on our website. Payment information may be processed directly by the relevant payment service provider according to its own privacy policy and security practices.

Technical Information

When you visit our website, certain technical information may be collected automatically, such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Website activity
  • Referring pages
  • Approximate location information
  • Date and time of website visits

2. How We Use Your Information

We may use collected information to:

  • Process and fulfill your orders.
  • Process payments.
  • Deliver products to you.
  • Provide order confirmations and updates.
  • Provide shipment tracking information.
  • Respond to customer-service requests.
  • Handle exchanges or other order-related issues.
  • Process customized products according to your instructions.
  • Improve our website, products, and services.
  • Prevent fraud, abuse, or unauthorized activity.
  • Maintain website security.
  • Send important service-related communications.
  • Send promotional or marketing communications where permitted and where applicable.
  • Comply with applicable laws and legal obligations.

3. Customized Products

If you purchase a customized product, you may provide information such as:

  • Names
  • Text
  • Images
  • Designs
  • Logos
  • Other customization instructions

We use this information only as reasonably necessary to process and produce your customized order, provide customer support, and fulfill our contractual or legal obligations.

Customers should not submit sensitive, confidential, or unnecessary personal information when placing a customization order.

4. Sharing Information With Service Providers

We may share necessary information with trusted third-party service providers when required to operate our business and fulfill your order.

These may include:

  • Payment processors
  • Courier and shipping companies
  • Shipping aggregators
  • Website hosting providers
  • Website and e-commerce service providers
  • Technical service providers
  • Communication services
  • Analytics or security providers

For example, your name, phone number, and delivery address may need to be shared with a courier or shipping provider so that your order can be delivered.

We aim to share only information reasonably necessary for the relevant service.

5. Payment Information

Payments may be processed through third-party payment gateways.

When you make a payment, you may be redirected to or interact with a third-party payment service.

Alpha Lykos does not ordinarily have access to or store your complete card number, CVV, PIN, UPI PIN, or banking password.

You should review the applicable payment provider’s privacy policy for information about how it processes payment information.

6. Cookies

Our website may use cookies and similar technologies.

Cookies are small files that may be stored on your device when you visit a website.

We may use cookies to:

  • Keep the website functioning properly.
  • Remember certain preferences.
  • Maintain shopping-cart functionality.
  • Understand how visitors use our website.
  • Improve website performance.
  • Provide relevant features and services.
  • Help protect the website against fraudulent or unauthorized activity.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.

7. Analytics

We may use analytics tools to understand how visitors use our website.

Analytics information may help us understand:

  • Which pages are visited.
  • How customers navigate our website.
  • Which products or content receive interest.
  • Website performance.
  • General visitor trends.

Analytics services may process certain technical information according to their own privacy policies.

8. Marketing and Communications

If permitted by applicable law, Alpha Lykos may use your contact information to send information about:

  • New products
  • Special offers
  • Discounts
  • Promotions
  • Store updates

You may opt out of promotional communications where an opt-out option is provided.

Even if you opt out of marketing communications, we may still send essential transactional communications relating to your orders, payments, deliveries, or customer-service requests.

9. WhatsApp and Other Communication Channels

Alpha Lykos may communicate with customers through channels such as email, telephone, WhatsApp, or other communication platforms for purposes including:

  • Order confirmation
  • Delivery updates
  • Customer support
  • Exchange requests
  • Customized-product communication

Such communication platforms may process information according to their own privacy policies and terms.

10. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no online system, website, transmission method, or electronic storage system can be guaranteed to be completely secure.

Customers should also take reasonable precautions to protect their account information and devices.

11. How Long We Keep Information

We may retain personal information for as long as reasonably necessary for purposes such as:

  • Processing and maintaining order records.
  • Customer support.
  • Accounting and financial records.
  • Legal and regulatory requirements.
  • Resolving disputes.
  • Preventing fraud and abuse.
  • Maintaining business records.

When information is no longer reasonably required, we may delete or securely dispose of it, subject to applicable legal or business requirements.

12. Third-Party Websites

Our website may contain links to third-party websites, services, social-media platforms, payment providers, courier services, or other external websites.

Alpha Lykos is not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

13. Children’s Privacy

Our website is not intentionally designed to collect personal information from children without appropriate consent.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review the situation and take appropriate action where required.

14. Your Privacy Rights

Depending on applicable law, you may have rights concerning your personal information, which may include rights to:

  • Request access to certain personal information.
  • Request correction of inaccurate information.
  • Request deletion where legally permitted.
  • Withdraw consent where processing is based on consent.
  • Opt out of certain marketing communications.
  • Raise a concern or complaint regarding the handling of your information.

Some requests may be subject to legal, contractual, security, or other applicable limitations.

To make a privacy-related request, contact us using the information below.

15. Changes to This Privacy Policy

Alpha Lykos may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable legal requirements.

The updated version will be published on this page with a revised “Last Updated” date.

We encourage you to review this page periodically.

16. Contact Us

If you have questions about this Privacy Policy or how Alpha Lykos handles personal information, please contact:

Alpha Lykos
Website: alphalykos.com
Email: alphalykos9@gmail.com